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4 comments

They sent the wrong pair of glasses and I sent them for a refund as requested by email - followed their script. I have proof they received glasses, etc.

Have been led around by the nose for over a week and finally told today that they would not refund my money, they would only give credit which was non-refundable. They had originally told me they would refund my money. I have an appointment with my attorney Friday as I've had enough of their lies.

I have a copy of the documents and messages from them which I will be giving to my attorney. As a senior citizen and a Vet, I am appalled at the way they seem to be doing business.

Product or Service Mentioned: Glassesusa Customer Care.

Reason of review: left hand doesn't know what the right hand is doing.

Monetary Loss: $180.

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Anonymous
#1462525

After I threatened them with my attorney, they refunded my $185 in full within two days, after saying they would return it within 30 days. I refused their offer and gave them 3 days to return the money before turning it over to my attorney. The next day, it was back in my account!!

Machele
#1446172

If you paid via credit card, dispute the charge now while you still can.

Anonymous
#1446176
@Machele

Talking to my bank tomorrow and have appt. with my attorney Friday morning. I've had enough of being treated like this.

Anonymous
#1452198
@Martine St John

I'm going through the same thing. They need to be shut down.

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