Los Angeles, California
2.0
Details
2 comments

I should have read these reviews before I purchased from them. It is now three weeks later and still no glasses. They sent a completely ridiculous note indicating:

"We want your glasses to be perfect.

Unfortunately your lenses did not live up to the standard we pride ourselves on. We are crafting you a brand new pair, and are making every effort to get them to you ASAP.

We sincerely apologize for the delay, so we are expediting your shipping once it leaves production.

Thank you for your understanding."

Now it is days later and all they do is use the same message when I try to track down my order. Go with Warby Parker, they are incredibly reliable. This is what I get for trying someone else! Never again....!!!!

Reason of review: Bad quality.

GlassesUSA Pros: Selection of glasses.

GlassesUSA Cons: Delay in production, Total bs response about the delay, Long lag in production.

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Anonymous
#1117982

me too.

Anonymous
#1110412

I got the same email about "they didn't live up to our standards..."

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