La Crosse, Wisconsin
Not resolved
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Glasses USA is an online Optical Retail Store. On 6/27/2016, I ordered a pair of glasses Frames.

Bifocal !.6 High Index Lenses with scratch Guard and Anti-Reflective Glare. A few days later, I received a call from Glasses USA, telling me of a new thinner lens is now available. I agreed to the new lenses 1.7 for an additional $80.00

After a few more days I was contacted by email that my prescription for my lenses is too strong for Bifocals. I am a retired ABO Certified Optician.

I managed a retail Optical Store and have worn bifocal lenses for many years.

I have contacted them twice to inquire where they received the information that my lenses were too strong for Bifocals, however, they could make my glasses in either reading or distant vision. Both times they refused to answer.

Reason of review: Not as described/ advertised.

Preferred solution: Deliver product or service ordered.

GlassesUSA Cons: No response to my replies.

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