Not resolved
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Poster decreased review rating.
0 comments

GlassesUSA.com was contracted to prepare a pair of multi-focal lenses in a wireless frame.The original order was botched with one lens misattached to the frame in a manner that altered the prescription.

I chose to have a replacment produced and sent original glasses back. It took 2 weeks for replacements to begin being processed, after multiple calls and emails, and then the item, which shipped from Thailand, was not delivered as claimed by UPS.

I asked for a refund and "customer service" balked at returning my money after almost 60 days and no glasses.GlassesUSA is a fraudlent company and NO ONE should waste time and money with them!

Review about: Glassesusa Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $366.

Preferred solution: Full refund.

I didn't like: Quality or customer service.

Had an Experience with GlassesUSA?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like