Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Price Affordability
Product or Service Quality
Product or Service Quality
Value for money
Value for money

Total trash.I called multiple times to cancel my order and on the link they send to completed a return or cancellation it said my order had been successfully cancelled; however, for some reason I kept receiving update emails about my glasses being made and shipped.

CALLED SEVERAL TIMES TO CANCEL SHIPMENT AND I WAS TOLD IT HAD BEEN CANCELLED. 2 days later I received an email informing my glasses were on the way. Scam. Scam.

Scam. I found cheaper and probably better quality frames from a site called eyebuydirect. I will be informing my credit card company asap to refund my money.

What garbage customer service and what a garbage site.Unbelievable.

Review about: Glassesusa Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $79.

Preferred solution: Full refund.

I didn't like: Repeatedly ignore customer requests, Customer service, Staff is could care less and lies s, Product and customer service.

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