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Glassesusa Suck. They didn't get my prescription right and I returned them 3 times. When they couldn't get it right, I asked for my money back to take it to a brick and mortar store to which the refused. I went to the better business bureau to complain and they said...
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Anonymous
Also ripped-off by GlassesUSA

Dude, dispute the charges with your credit card company to get a 100% refund. I did and it was awesome.

#1128858
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I purchased 3 pairs of glasses with GlassesUSA and had a problem with all of them. But the worst problem was with a return for a prescription pair of glasses that they didn't prepare correctly. I returned them immediately (within their 14 day period) and when I...
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1.4
I didn't like
  • Never received glasses but was charged
  • Customer service
  • Very poor customer service
#1128304
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GlassesUSA - Poor quality

Highly recommend purchasing from another provider. I have finally discontinued ordering from GlassesUSA due to low quality materials from lense coating coming off after minimal use to color fading and/or cracking. Experience with Customer Service has been lacking as well.
#1127377
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Ordered Rx RayBan sunglasses, meticulously entered all my Rx info and waited a couple of weeks. Got the glasses and the lenses were not Rx at all. Just plain lenses. Then they claim I ordered non-Rx glasses. Now think about it, why would someone order RayBans and have...
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#1125817
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GlassesUSA - Defective Frame - Eight Months. - $298.00
GlassesUSA - Defective Frame - Eight Months. - $298.00
GlassesUSA - Defective Frame - Eight Months. - $298.00
Purchased a set of glasses that advertisewd for $79.00 lenses included. Spent $298.00 after all of the add-ons (Got progressives, the rest were,or are, a crock of lies). (See below.) I received the glasses and I noticed that on the right lens there was series of...
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Waymon
Waymon

I have same issue. Since I had paid over $200 for lenses from my ophthalmoligist's office, I had no choice but to reorder same frame with 50% discount. The arm on these fra...

1.0
#1124314
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I ordered 2 pair of prescription glasses, returned both pair, never wore them, tried them on very wrong prescription. they were sent back immediately. Persuaded to order again. Prescription was wrong again. sent both pair back in the same package. I paid for postage...
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2.6
I liked
  • Low prices
I didn't like
  • Wrong prescription
#1119822
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Please stay away. Lied about pricing. Wish they would have been honest before placing my order. They already charged my credit card for an agreed amount, but then still asking me to pay for more money later on. Very unprofessional. Oh yeah, their refund process is a...
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1.0
#1119087
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I ordered a pair of sun glasses and regular glasses I have to call 5 times to finally get the sun glasses they were totally incorrect this is after going back and forth when I ordered at least 5 plus emails to make sure they were correct they still arrives totally...
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1.0
Product
#1110950
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Run the other way and don't waste your time. By far some of the worst customer service I have ever had. The prescription was incorrect twice on both glasses and after trying to give it some time with weeks of headaches, I went to a local eyeglass shop and with the same...
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1.9
Product
#1103209
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I wouldn’t recommend this website to a fraudster, because white frankly Glasses USA would come out to be the bigger scam artist. Glasses USA has a “virtual mirror" feature on their website that’s supposed to show a true representation of how the glasses will fit. I've...
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1.6
Product
I didn't like
  • Lack of communication
  • Staff is could care less and lies s
  • No response to my replies
#1102615
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