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GlassesUSA - Dont buy from Glasses usa
GlassesUSA - Dont buy from Glasses usa
GlassesUSA - Dont buy from Glasses usa
GlassesUSA - Dont buy from Glasses usa
GlassesUSA - Dont buy from Glasses usa
SCAMMERS!!! SCAMMERS!!! I ordered a Rayban prescription Sunglasses ERICKA black grey gradient. What these cheating cheap people in glasses usa have done is they have taken ray-ban Frame and added their cheap prescription lens and attached and send it to me. ***. if I...
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Anonymous
Buck

I'm going through the same exact scenario at this moment. I won't call them scammers but they are horrible to buy from. From incorrect lead times to lying about when my shippi...

Anonymous
William

You have lowered yourself to their level by name calling."Substandard service" "Disappointed because" "High price, low quality" : OK."SCAMMERS" (repeated) : Not OK.You're anno...

1.0
Product
I didn't like
  • Customer service and shipping policy
  • Would not accept fault for delays
  • Completely inaccurate time estimates
#1162980
Reply to reviews
They sent the wrong pair of glasses and I sent them for a refund as requested by email - followed their script. I have proof they received glasses, etc. Have been led around by the nose for over a week and finally told today that they would not refund my money, they...
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Anonymous
Martine St John

After I threatened them with my attorney, they refunded my $185 in full within two days, after saying they would return it within 30 days. I refused their offer and gave them ...

h.kitchener
h.kitchener

If you paid via credit card, dispute the charge now while you still can.

#1210488
Reply to reviews
I sent Glasses USA a second email to receive my credit of $274.00 for a pair that I returned, based on their return policy. The glasses were returned on May 21, 2018 and this is over one month and I still have not received them. They are using customers' money to fund...
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1.0
I didn't like
  • Refund practices and staff errors in ordering
#1292388
Reply to reviews
GlassesUSA - They quit caring about there customer 366 days after their purcahse
Consider this a PSA from a highly pissed off consumer. If you are a person like me and like to purchase your prescription glasses online do not shop at GlassesUSA look for somewhere that has extended warranties and that might be just a tad more accommodating to their...
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Anonymous
Chuck

This is 100% your own doing by patronizing some mail order place instead of a local optometrist with living, breathing opticians who would have gladly helped you during and po...

2.8
I didn't like
  • Customer service or lack thereof
#1270723
Reply to reviews
GlassesUSA - Horrible experience, Bait and Switch, Web Site Says 100% Money Back 365 Warranty
I bought two pair of glasses from GlassesUSA.com. I paid $328.00 for the pair and when they arrived I noticed they were not the thin 1.67 high index lenses I ordered. The first time I wore them the acetate frames cracked. I called GlassesUSA.com and they told me to...
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Product
#1174672
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GlassesUSA - Refuse to replace
I purchase sunglasses. After a few day use the lens fell out. I sent them a photo and requested they replace the defective glasses and I would return the defective ones. They refused. All the offered me was a credit of$31.30 towards the purchase of a new pair. I...
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2.6
I liked
  • Product
I didn't like
  • Ripped me off for the price of defective glasses
#1267574
Reply to reviews
PEOPLE!!! DISPUTE YOUR CHARGES THROUGH YOUR CREDIT CARD COMPANIES TO GET 100% OF YOUR MONEY REFUNDED TO YOUR CARDS!!!!!! I can't believe the scam company GlassesUSA (which is based out of Israel and orders their glasses from China) is still in business, since obviously...
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Anonymous
Anprz14

Would it work with debit cards too?

1.0
#1262443
Reply to reviews
On January 9th 2018 I ordered glasses, I attached my prescription to the order and the company immediately took the monies from my account. The next day they sent an email stating that they needed my prescription, I resent it and they could not seem to match them with...
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1.0
I didn't like
  • This is just unacceptable
#1188143
Reply to reviews
I had purchased glasses for a disabled person as he could not afford the glasses with the prescription he had. I obtained the prescription and utilized the services of Glassesusa for the purchase. I received the order in timely fashion and presented them to my...
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#1284499
Reply to reviews
They don't show all the requirements necessary for ordering contacts vs. glasses; and it took 3 attempts from me to get this information out of customer service. Does everyone know that you can use a prescription which is older than 1 year to order glasses but not...
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2.0
I didn't like
  • Abhorent customer service
  • Website does not include prescription rules
#1287685
Reply to reviews