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GlassesUSA - Dont buy from Glasses usa
GlassesUSA - Dont buy from Glasses usa
GlassesUSA - Dont buy from Glasses usa
GlassesUSA - Dont buy from Glasses usa
GlassesUSA - Dont buy from Glasses usa
SCAMMERS!!! SCAMMERS!!! I ordered a Rayban prescription Sunglasses ERICKA black grey gradient. What these cheating cheap people in glasses usa have done is they have taken ray-ban Frame and added their cheap prescription lens and attached and send it to me. ***. if I...
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Anonymous
Buck

I'm going through the same exact scenario at this moment. I won't call them scammers but they are horrible to buy from. From incorrect lead times to lying about when my shippi...

Anonymous
William

You have lowered yourself to their level by name calling."Substandard service" "Disappointed because" "High price, low quality" : OK."SCAMMERS" (repeated) : Not OK.You're anno...

1.0
Product
I didn't like
  • Customer service and shipping policy
  • Support
  • Completely inaccurate time estimates
#1162980
Reply to reviews
They sent the wrong pair of glasses and I sent them for a refund as requested by email - followed their script. I have proof they received glasses, etc. Have been led around by the nose for over a week and finally told today that they would not refund my money, they...
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Anonymous
Martine St John

After I threatened them with my attorney, they refunded my $185 in full within two days, after saying they would return it within 30 days. I refused their offer and gave them ...

h.kitchener
h.kitchener

If you paid via credit card, dispute the charge now while you still can.

#1210488
Reply to reviews
GlassesUSA - Horrible experience, Bait and Switch, Web Site Says 100% Money Back 365 Warranty
I bought two pair of glasses from GlassesUSA.com. I paid $328.00 for the pair and when they arrived I noticed they were not the thin 1.67 high index lenses I ordered. The first time I wore them the acetate frames cracked. I called GlassesUSA.com and they told me to...
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Product
#1174672
Reply to reviews
On January 9th 2018 I ordered glasses, I attached my prescription to the order and the company immediately took the monies from my account. The next day they sent an email stating that they needed my prescription, I resent it and they could not seem to match them with...
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1.0
I didn't like
  • This is just unacceptable
#1188143
Reply to reviews
I ordered a pair of glasses, which was a fairly easy process to upload Rx, select desired frames and complete order. The glasses arrived on time, but were very disappointing. Much cheaper looking and flimsy compared to glasses I have ordered from legitimate opticians...
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2.6
Product
I liked
  • Ease of ordering
I didn't like
  • Customer service
  • Product quality
#1180255
Reply to reviews
I ordered some prescription glasses from them. On their web site they say they have a 100% money back guarantee. When I finally received the glasses, they were the wrong prescription and the frames didn't fit my face. After some back and forth, I realized they did not...
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1.0
Product
I didn't like
  • Wrong prescription
#1199778
Reply to reviews
I don't like writing bad reviews and I normally read reviews before I order from a company. I wish I had checked out glassesusa first!!! I had to re order a pair of glasses that broke and they got the frames wrong when I called in to re order them. It took 5 days for...
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adoxton
adoxton

Similar experience with customer service...Just open a dispute with the credit card company if you want your money back immediately

#1135203
Reply to reviews
Bought glasses on line. Frames were defective. Returned frames and asked for replacement. They sent back the frames I returned. Called customer “care” and explained issue and I asked for money back. Customer care said they wouldn’t provide money back but would issue a...
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2.4
I didn't like
  • Very poor customer service
#1236417
Reply to reviews
I just received my prescription eyeglasses from GlassesUSA. The actual eyeglass prescription seems to be correct, but I got the wrong frame. I ordered the Clifford Olive frame, but believe I got the Clifford Black w/Leopard frame. I have read so many negative reviews...
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#1221064
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GlassesUSA - Defective Frame - Eight Months. - $298.00
GlassesUSA - Defective Frame - Eight Months. - $298.00
Purchased a set of glasses that advertisewd for $79.00 lenses included. Spent $298.00 after all of the add-ons (Got progressives, the rest were,or are, a crock of lies). (See below.) I received the glasses and I noticed that on the right lens there was series of...
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Waymon
Waymon

I have same issue. Since I had paid over $200 for lenses from my ophthalmoligist's office, I had no choice but to reorder same frame with 50% discount. The arm on these fra...

1.0
#1124314
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