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I am having issues getting a refund for my glasses purchased from GlassesUSA. I had returned my initial pair of glasses because I did not like the fit. When I got the second pair, they were damages to the frames and lenses. I filed a second RMA, but I was not getting...
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2.2
#1287466
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I had purchased glasses for a disabled person as he could not afford the glasses with the prescription he had. I obtained the prescription and utilized the services of Glassesusa for the purchase. I received the order in timely fashion and presented them to my...
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#1284499
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We ordered my 18-year-old son a pair of Ray-Ban prescription sunglasses and when they arrived they were about the size that would fit a five-year-old . We sent them back and requested a refund for them about 10 days later they issued us a store credit +10% I mediately...
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#1284026
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GlassesUSA - They quit caring about there customer 366 days after their purcahse
Consider this a PSA from a highly pissed off consumer. If you are a person like me and like to purchase your prescription glasses online do not shop at GlassesUSA look for somewhere that has extended warranties and that might be just a tad more accommodating to their...
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Anonymous
Chuck

This is 100% your own doing by patronizing some mail order place instead of a local optometrist with living, breathing opticians who would have gladly helped you during and po...

2.8
I didn't like
  • Customer service or lack thereof
#1270723
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I received my first order of glasses like they said in about a week. They did the prescription wrong and I couldn't use my glasses. I sent them back right away so I could receive the correct prescription asp. I received an e-mail saying they received them and would...
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1.9
I liked
  • Prices
I didn't like
  • Slow response time
  • Service
#1268314
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GlassesUSA - Refuse to replace
I purchase sunglasses. After a few day use the lens fell out. I sent them a photo and requested they replace the defective glasses and I would return the defective ones. They refused. All the offered me was a credit of$31.30 towards the purchase of a new pair. I...
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2.6
I liked
  • Product
I didn't like
  • Ripped me off for the price of defective glasses
#1267574
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Don't do it! You get what you pay for. My glasses are just awful. They are like a magnet to dust and dirt and cannot be cleaned properly. The lenses are coated with some sort of wax and are all smeary, no good to me at all. Plus, the company owes me $50 due to an over...
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2.0
I liked
  • Website
#1263947
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When I placed an order for purple lensed prescription sunglasses, I was told I would receive them in 5-7 business days. It took a whole month to receive them. I did not get the purple lenses I paid extra for, but plain black lenses. The frame is supposed to be MK which...
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1.0
#1263456
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PEOPLE!!! DISPUTE YOUR CHARGES THROUGH YOUR CREDIT CARD COMPANIES TO GET 100% OF YOUR MONEY REFUNDED TO YOUR CARDS!!!!!! I can't believe the scam company GlassesUSA (which is based out of Israel and orders their glasses from China) is still in business, since obviously...
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Anonymous
Anprz14

Would it work with debit cards too?

1.0
#1262443
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Contact GlassesUSA

Mailing Address:
GlassesUSA
954 Lexington Avenue, Suite 537
New York, New York 10021-5013
United States
Phone:
(800) 917-7083
More
Do not buy from GlassesUSA! I was given the wrong glasses, because they were out of a particular model that I chose. Instead of giving me a choice to choose another pair, they just sent me what they wanted to send. I proceeded to send them back and was supposedly...
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1.0
I didn't like
  • Everything about their customer service
#1254999
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