Not resolved

Purchased glasses on line but coupon did not reduce amount due. Called within 30 minutes of transaction and learned that there was even a better discount when looking on line and working with Customer Service.

Glasses arrived on time in good condition but then we received an email they are only giving 50% of the discount promised verbally. We went out and bought $50 of contacts thinking we had not spent the entire benefit amount. Now we are $50 in the hole when the contacts could have waited until the next benefit period.

Email sent but not reply. I will not do business with them again.

Product or Service Mentioned: Glassesusa Coupon.

Reason of review: Order processing issue.

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