As always, "YOU GET WHAT YOU PAY FOR", so if you fell for the lowest prices sales pitch, you know what to expect. Customer service is horrible because no one is accountable.
Delivery is horrible, because no one is accountable. Haven't received the product yet, but I'm not going to be surprised if the product is also horrible. They write their own good reviews, so don't be fooled there either. STAY AWAY FROM THIS COMPANY!
I was told the shipping would be expedited; ordered July 14. They gave me 35% off their retail pricing, so don't pay full cost.
Their phone representatives are all over the world. Hired out; don't work for the company, so don't care.
Product or Service Mentioned: Glassesusa Customer Care.
Reason of review: Customer Service, Delivery, Unaccountability.
Monetary Loss: $600.
Preferred solution: Deliver product or service ordered.
GlassesUSA Pros: Low prices.
GlassesUSA Cons: Slow delivery and updates.