Monroe, North Carolina
Not resolved
0 comments

Know that when it LOOKS to good to be true, you probably did not receive your glasses from Glasses USA. I waited for the first order to be produced (6 days was more like 9 days) then I received the email stating that the first order did not meet their standards but they were working hard to create the perfect pair.

I called and was told it would be another 6 days to produce. I told them to cancel the order and after about 20 minutes they said that credit had been issued back on my card. Called American Express and no credit had been issued back.

So now, I am "Disputing" the charge and letting American Express deal with them. My words to them would be "Advertise what you can deliver & deliver what you advertise."

Reason of review: Pricing issue.

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