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I'm going to look into a Class Action Lawsuit Against this company. I've returned my glasses over 2 weeks ago have emailed them and called them twice and no refund just emails saying they are forwarding to the right department but never get any real response. Asked to speak to a manager and of course one is not there. I am tried of getting the run around from this company and them taking advantage of people who need glasses. Its too bad companies like this exist, this is what makes ordering off the internet a bad idea. I guess you can say you get what you paid for Cheap and crapy

So now after reading everyone else's complaint on here a BBB I am going to find a lawyer who will do a class action lawsuit.

Companies like this should not exist.

Anyone think of filing a lawsuit besides me? If not I can't beleive they have't.

Product or Service Mentioned: Glassesusa Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $200.

Preferred solution: Full refund.

GlassesUSA Cons: Poor customer service and the company as a whole.

  • Invisible Management
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Just comparing GlassesUSA with Zenni... looks like it's going to be Zennie

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