Product: Glassesusa Sunglasses Clear all filters (3 of 3 reviews match)
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I ordered a pair of eyeglasses from GlassesUSA and washighly satisfied with them. I made the mistake of ordering a pair of prescription sunglasses - and my opinion of this company has changed significantly. The frame, although advertised as a men's frame, does not look...
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user83367122
user83367122

This exact issue happened to me . I found this site and I recorded the conversation. After several attempts, and screen shot showing the refusal of letting me print a return l...

Anonymous
Anonymous

Company is a class action law suit waiting to happen.

3.0
Product
Glassesusa Sunglasses
I didn't like
  • Repeatedly ignore customer requests
  • Management does not resolve issues
#896273
Reply to reviews
I have emailed and called and been run around by your so called customer service department. Called again today no return call no refund. No glasses all a run around. Now they say they processed a credit but it could take up to 30 days to show on my credit card. Being...
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Anonymous
Anonymous

I am still waiting for a pair of glasses or a refund, this company has had my 400.00 for months, I have talked to customer service, and all they have done is nothing with no g...

1.0
Stirling, New Jersey
Product
Glassesusa Sunglasses
I didn't like
  • Poor customer service
  • Lack of transparency on policy
  • Customer service or lack thereof
#705392
Reply to reviews

I ordered prescription sunglasses in early August. I received an email about a week later stating that they were "held up" by FDA inspections. This "hold up" lasted about a week. I finally received them almost 3 weeks after my order. The "from" address was an...
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1.5
Product
Glassesusa Sunglasses
#531665
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