Product: Glassesusa Shipping Service Clear all filters (29 of 29 reviews match)
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Ordering from a site called, "GlassesUSA" you would not expect your upgraded express tracking to look like this: Shipment Progress "LOCATION DATE LOCAL TIME ACTIVITY Louisville, KY, United States 01/14/20xx 8:05 A.M.Your package will be held at a warehouse until it is...
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Glassesusa Shipping Service
#1168727
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Do NOT buy from this company.They are completely unreliable. I ordered glasses. They arrived with a mistake in the size of the bifocal. I called, returned the glasses and waited and waited and waited. Finally i called...Oh..that is a different department. The returns...
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1.9
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Glassesusa Shipping Service
I didn't like
  • Customer service
#1167629
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I wish I had checked out glassesusa first!!! I had to re order a pair of glasses that broke and they got the frames wrong when I called in to re order them. It took 5 days for them to get back to my email complaint that the frames were wrong and I asked if I could...
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adoxton
adoxton

Similar experience with customer service...Just open a dispute with the credit card company if you want your money back immediately

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Glassesusa Shipping Service
#1135203
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Glassesusa Suck. They didn't get my prescription right and I returned them 3 times. When they couldn't get it right, I asked for my money back to take it to a brick and mortar store to which the refused. I went to the better business bureau to complain and they said...
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Anonymous
Also ripped-off by GlassesUSA

Dude, dispute the charges with your credit card company to get a 100% refund. I did and it was awesome.

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Glassesusa Shipping Service
#1128858
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I ordered a simple pair of glasses and they never arrived.I contacted them and they claimed they were shipped via DHL and that I had received them. NOPE. There is not such delivery here in Montana. They sent me a tracking number that was bogus. The glasses are NOT made...
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Glassesusa Shipping Service
#1065879
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GlassesUSA.com was contracted to prepare a pair of multi-focal lenses in a wireless frame. The original order was botched with one lens misattached to the frame in a manner that altered the prescription. I chose to have a replacment produced and sent original glasses...
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1.0
Product
Glassesusa Shipping Service
I didn't like
  • Quality or customer service
#1063064
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My glasses went to production on 6-1 and as of 6-16 they are still there!!I have not received any updates per email as promised either!! Are these glasses being manufactured in China or what? I could have had these glasses made and delivered here in Phoenix way before...
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Product
Glassesusa Shipping Service
I didn't like
  • Slow response time
  • Slow manufacturing time
#1062021
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For the third time now, GlassesUSA sent me the wrong shape and size lens. You'd think I'd know better than to order from them a third time, but I wanted to give them the benefit of a doubt. My bad! These are way too small and are nowhere near what I wanted. I...
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Glassesusa Shipping Service
#1027443
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I bought a pair of glasses and thought I got a good deal ... One month later no glasses. Never made them .. so asked for refund via telephone ... No refund ... No Refund Bought through PayPal ... only reason I ever got my $$ in my opinion. What a pain in the Aspirin....
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1.6
Product
Glassesusa Shipping Service
#1027288
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Their service is slow.They always make mistakes and THEY SPAM ME no matter how many times I unsubscribe They are really bad. Not worth the money. I have also asked many times that they remove me from their email lists but they never do. I will never order from them...
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Glassesusa Shipping Service
#1010475
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