Product: Glassesusa Shipping Service Clear all filters (0 of 34 reviews match)
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I received my first order of glasses like they said in about a week. They did the prescription wrong and I couldn't use my glasses. I sent them back right away so I could receive the correct prescription asp. I received an e-mail saying they received them and would...
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1.5
Product
Glassesusa Shipping Service
I liked
  • Prices
I didn't like
  • Service
  • Slow response time
#1268314
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even at Glassesusa expensive price. However here is the best part……. Glassesusa could not send me the glasses in over a month………However they took the money out of my account in a New York second. I have been kind, patient and very understanding of the whole situation…..
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Anonymous
Suzanna

I am now at the 2-week mark with no end in sight for delivery. They got their last order from me.

AncientBarb
AncientBarb

WORST CUSTOMER SERVICE THAT I HAVE EVER SEEN

2.7
Product
Glassesusa Shipping Service
I liked
  • Glasses that i ordered
I didn't like
  • Customer service
#1242765
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I have no idea if the quality of these glasses are worth a darn, but their Service sucks and their arrogant attitude is worse. They either LIE on their web site or have some fine print *** that covers their *** Never again! I'll pay local folks for sunglasses next...
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1.6
Product
Glassesusa Shipping Service
I didn't like
  • Lousy service
  • Misleading terms of service
  • Arrogan response and total disregard for customer service
#1230661
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I just received my prescription eyeglasses from GlassesUSA. The actual eyeglass prescription seems to be correct, but I got the wrong frame. I ordered the Clifford Olive frame, but believe I got the Clifford Black w/Leopard frame. I have read so many negative reviews...
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Product
Glassesusa Shipping Service
#1221064
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I ordered a pair of single vision glasses on March 1st.The lens had standard coatings, that I've received from competitors numerous times in years past - after the order was placed they renamed it on their website to say '6BD processing', that's six business days! I...
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1.5
Product
Glassesusa Shipping Service
#1209124
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Ordering from a site called, "GlassesUSA" you would not expect your upgraded express tracking to look like this: Shipment Progress "LOCATION DATE LOCAL TIME ACTIVITY Louisville, KY, United States 01/14/20xx 8:05 A.M.Your package will be held at a warehouse until it is...
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Product
Glassesusa Shipping Service
#1168727
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Do NOT buy from this company.They are completely unreliable. I ordered glasses. They arrived with a mistake in the size of the bifocal. I called, returned the glasses and waited and waited and waited. Finally i called...Oh..that is a different department. The returns...
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1.7
Product
Glassesusa Shipping Service
I didn't like
  • Customer service
#1167629
Reply to reviews
I wish I had checked out glassesusa first!!! I had to re order a pair of glasses that broke and they got the frames wrong when I called in to re order them. It took 5 days for them to get back to my email complaint that the frames were wrong and I asked if I could...
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adoxton
adoxton

Similar experience with customer service...Just open a dispute with the credit card company if you want your money back immediately

Product
Glassesusa Shipping Service
#1135203
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Glassesusa Suck. They didn't get my prescription right and I returned them 3 times. When they couldn't get it right, I asked for my money back to take it to a brick and mortar store to which the refused. I went to the better business bureau to complain and they said...
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Anonymous
Also ripped-off by GlassesUSA

Dude, dispute the charges with your credit card company to get a 100% refund. I did and it was awesome.

Product
Glassesusa Shipping Service
#1128858
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Top Rated Products in Shipping Services Category

GlassesUSA Products and Services

I ordered a simple pair of glasses and they never arrived.I contacted them and they claimed they were shipped via DHL and that I had received them. NOPE. There is not such delivery here in Montana. They sent me a tracking number that was bogus. The glasses are NOT made...
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Product
Glassesusa Shipping Service
#1065879
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