Product: Glassesusa Eyeglasses Clear all filters (0 of 16 reviews match)
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Don't do it! You get what you pay for. My glasses are just awful. They are like a magnet to dust and dirt and cannot be cleaned properly. The lenses are coated with some sort of wax and are all smeary, no good to me at all. Plus, the company owes me $50 due to an over...
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2.0
Product
Glassesusa Eyeglasses
I liked
  • Website
#1263947
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GlassesUSA - Absolutely Terrible Customer Service
Bought a pair of glasses and after using them a month, the upper right corner of the right lens broke. A good sized chunk of the lens came off and the right arm fell off rendering them useless. I had paid for 20/20 replacement so I called to start the replacement...
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2.3
Product
Glassesusa Eyeglasses
I didn't like
  • Abhorent customer service
#1242315
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I ordered glasses from Glasses USA. They offer you to send them e-mail and ask for an update regarding the order you just placed. I did so and they sent me a confirmation right away that the order had been updated. 2 days later they sent me mail that unfortunatly they...
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1.1
Product
Glassesusa Eyeglasses
I didn't like
  • Never received what i paid for like many others
  • Product
#1242278
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The process of buying glasses from this company is quick and easy! The frames are fabulous! The lenses are absolute RUBBISH, GARBAGE, CRAP! If you are like me and find yourself being lured by their ad which states that you can return them at anytime for any reason,...
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3.0
Product
Glassesusa Eyeglasses
I liked
  • Frames
I didn't like
  • I can see out of them
#1240857
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On January 9th 2018 I ordered glasses, I attached my prescription to the order and the company immediately took the monies from my account. The next day they sent an email stating that they needed my prescription, I resent it and they could not seem to match them with...
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1.0
Product
Glassesusa Eyeglasses
I didn't like
  • This is just unacceptable
#1188143
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GlassesUSA - Faulty Glasses they would not honor
I am VERY upset because this is a faulty product and should be covered by GlassesUSA and not me. I called again today and was told a supervisor would call me within 2 business days. I never received a call from the first time I requested a call back. I understand...
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3.2
Product
Glassesusa Eyeglasses
I liked
  • Prices
I didn't like
  • Poor quality
#1147438
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I purchased 3 pairs of glasses with GlassesUSA and had a problem with all of them. But the worst problem was with a return for a prescription pair of glasses that they didn't prepare correctly. I returned them immediately (within their 14 day period) and when I...
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1.4
Product
Glassesusa Eyeglasses
I didn't like
  • Very poor customer service
  • Never received glasses but was charged
  • Customer service
#1128304
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GlassesUSA - Poor quality

Highly recommend purchasing from another provider. I have finally discontinued ordering from GlassesUSA due to low quality materials from lense coating coming off after minimal use to color fading and/or cracking. Experience with Customer Service has been lacking as well.
Product
Glassesusa Eyeglasses
#1127377
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GlassesUSA - Defective Frame - Eight Months. - $298.00
GlassesUSA - Defective Frame - Eight Months. - $298.00
(See photos) I sent glassesusa a email explaining that I was very dissatisfied regarding these set of circumstances and two days later I received a very brief letter generically by computer or by an individual (or a pseudo), stating that I to send them the...
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Waymon
Waymon

I have same issue. Since I had paid over $200 for lenses from my ophthalmoligist's office, I had no choice but to reorder same frame with 50% discount. The arm on these fra...

1.0
Product
Glassesusa Eyeglasses
#1124314
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I ordered 2 pair of prescription glasses, returned both pair, never wore them, tried them on very wrong prescription. they were sent back immediately. Persuaded to order again. Prescription was wrong again. sent both pair back in the same package. I paid for postage...
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2.6
Product
Glassesusa Eyeglasses
I liked
  • Low prices
I didn't like
  • Wrong prescription
#1119822
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