Product: Glassesusa Eyeglasses Clear all filters (0 of 18 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
I order once from them and the prescription was all wrong. Told my husband not to use them but what did he do but placed and order. Not he just got his replacement for the first pair that came in wrong and they are extremely wrong. And they say exchange only. I hope he...
Read more
Product
Glassesusa Eyeglasses
#1308814
Reply to reviews
Don't do it! You get what you pay for. My glasses are just awful. They are like a magnet to dust and dirt and cannot be cleaned properly. The lenses are coated with some sort of wax and are all smeary, no good to me at all. Plus, the company owes me $50 due to an over...
Read more
1.7
Product
Glassesusa Eyeglasses
I liked
  • Website
#1263947
Reply to reviews
Do not buy from GlassesUSA! I was given the wrong glasses, because they were out of a particular model that I chose. Instead of giving me a choice to choose another pair, they just sent me what they wanted to send. I proceeded to send them back and was supposedly...
Read more
1.0
Product
Glassesusa Eyeglasses
I didn't like
  • Everything about their customer service
#1254999
Reply to reviews
GlassesUSA - Absolutely Terrible Customer Service
Bought a pair of glasses and after using them a month, the upper right corner of the right lens broke. A good sized chunk of the lens came off and the right arm fell off rendering them useless. I had paid for 20/20 replacement so I called to start the replacement...
Read more
2.0
Product
Glassesusa Eyeglasses
I didn't like
  • Abhorent customer service
#1242315
Reply to reviews
I ordered glasses from Glasses USA. They offer you to send them e-mail and ask for an update regarding the order you just placed. I did so and they sent me a confirmation right away that the order had been updated. 2 days later they sent me mail that unfortunatly they...
Read more
1.2
Product
Glassesusa Eyeglasses
I didn't like
  • Never received what i paid for like many others
  • Product
#1242278
Reply to reviews
The process of buying glasses from this company is quick and easy! The frames are fabulous! The lenses are absolute RUBBISH, GARBAGE, CRAP! If you are like me and find yourself being lured by their ad which states that you can return them at anytime for any reason,...
Read more
2.6
Product
Glassesusa Eyeglasses
I liked
  • Frames
I didn't like
  • I can see out of them
#1240857
Reply to reviews
On January 9th 2018 I ordered glasses, I attached my prescription to the order and the company immediately took the monies from my account. The next day they sent an email stating that they needed my prescription, I resent it and they could not seem to match them with...
Read more
1.0
Product
Glassesusa Eyeglasses
I didn't like
  • This is just unacceptable
#1188143
Reply to reviews
GlassesUSA - Faulty Glasses they would not honor
I am VERY upset because this is a faulty product and should be covered by GlassesUSA and not me. I called again today and was told a supervisor would call me within 2 business days. I never received a call from the first time I requested a call back. I understand...
Read more
2.9
Product
Glassesusa Eyeglasses
I liked
  • Prices
I didn't like
  • Poor quality
#1147438
Reply to reviews
I purchased 3 pairs of glasses with GlassesUSA and had a problem with all of them. But the worst problem was with a return for a prescription pair of glasses that they didn't prepare correctly. I returned them immediately (within their 14 day period) and when I...
Read more
1.3
Product
Glassesusa Eyeglasses
I didn't like
  • Very poor customer service
  • Never received glasses but was charged
  • Customer service
#1128304
Reply to reviews
Show

GlassesUSA - Poor quality

Highly recommend purchasing from another provider. I have finally discontinued ordering from GlassesUSA due to low quality materials from lense coating coming off after minimal use to color fading and/or cracking. Experience with Customer Service has been lacking as well.
Product
Glassesusa Eyeglasses
#1127377
Reply to reviews