Not resolved

I ordered a pair of glasses, which was a fairly easy process to upload Rx, select desired frames and complete order. The glasses arrived on time, but were very disappointing.

Much cheaper looking and flimsy compared to glasses I have ordered from legitimate opticians in person. The worst part was my vision with them isn't good, so I just use them for a back up pair to wear around the house, and can't use them for important tasks, like driving, when 20/20 vision is required. Tried to return for a refund, but they wouldn't honor the money back guarantee because it was over 14 days. Very dissatisfied.

I don't recommend them at all, and wish I checked some of their negative reviews before ordering. Will never order from them again, and won't recommend them.

Reason of review: Bad quality.

Monetary Loss: $288.

Preferred solution: Full refund.

GlassesUSA Pros: Ease of ordering.

GlassesUSA Cons: Product quality, Customer service.

  • Glasses Online
  • Terrible After Purchase Service
  • Poor Customer Experience
  • Price Guarantee Policy
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