A few months ago I ordered a pair of glasses from GlassesUSA and thought since it had a 100% Money Back Guarantee and a 365 day Warranty that they would stand my their frames and lenses.However, my frames broke (thru nothing I did) and they asked for a picture.

I sent a picture of the broken frames and they offered me 50% off on my next pair. They run this special and others like it everyday in emails I receive. After asking a number of times to fix the glasses or give me a new pair... they refused!!!

I wish I had read the reviews before I purchased this pair. I had liked them and the ease it took to order and thought I would order more.

But I see now they are very cheaply constructed and GlassesUSA does not stand by their Guarantee it was a real waste of money!!I will also put this on social media so hopefully, no one else will lose their money ordering from this company.

This review is a subjective opinion of a user.
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Reason of review:
Warranty issue
Product or service
Glasses Usa Prescription Eyeglasses
Review category
Eye and Ear Care
review #926016
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