Not resolved

On January 9th 2018 I ordered glasses, I attached my prescription to the order and the company immediately took the monies from my account. The next day they sent an email stating that they needed my prescription, I resent it and they could not seem to match them with my order.

I asked for a refund on January 10th, I filled out all the forms that the company told me I needed to and today is February 12th, they still have yet to refund my monies. I have called with several times and it is just the run around. I would say the service and their own process is horrible. Never order from this company.

I now have to take other matters to get my refund back and they never did anything. Never sent glasses etc.

just took my money. SCAM

Product or Service Mentioned: Glassesusa Eyeglasses.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $211.

Preferred solution: Full refund.

GlassesUSA Cons: This is just unacceptable.

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