On January 9th 2018 I ordered glasses, I attached my prescription to the order and the company immediately took the monies from my account. The next day they sent an email stating that they needed my prescription, I resent it and they could not seem to match them with my order.
I asked for a refund on January 10th, I filled out all the forms that the company told me I needed to and today is February 12th, they still have yet to refund my monies. I have called with several times and it is just the run around. I would say the service and their own process is horrible. Never order from this company.
I now have to take other matters to get my refund back and they never did anything. Never sent glasses etc.
just took my money. SCAM
Product or Service Mentioned: Glassesusa Eyeglasses.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $211.
Preferred solution: Full refund.
GlassesUSA Cons: This is just unacceptable.