Not resolved

Had ordered the glasses and wear them everyday. I am an office type person and not exposed to a lot of harsh environments or tasks that could possibly damage my glasses.

Was putting on my a tee shirt after getting up in the morning and my glasses fell off, the threaded rod that holds the lens in place had broken and because of the design, the glasses basically broke in half. Contacted GlassesUSA and was told a qualified for half off my next pair. What a rip off.

The pair from GlassesUSA were not all that much cheaper than the pair I had gotten from my eye doctor, but the ones from my doctor are over three years old, and what I am back to wearing. Note that there is a 365 manufacturers warrantee.

Product or Service Mentioned: Glassesusa Eyeglasses.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $257.

Preferred solution: Refund or replace.

GlassesUSA Cons: No response to my replies, Quality of glasses, Product and customer service.

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