Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Value for money

Had ordered the glasses and wear them everyday. I am an office type person and not exposed to a lot of harsh environments or tasks that could possibly damage my glasses.

Was putting on my a tee shirt after getting up in the morning and my glasses fell off, the threaded rod that holds the lens in place had broken and because of the design, the glasses basically broke in half. Contacted GlassesUSA and was told a qualified for half off my next pair. What a rip off.

The pair from GlassesUSA were not all that much cheaper than the pair I had gotten from my eye doctor, but the ones from my doctor are over three years old, and what I am back to wearing. Note that there is a 365 manufacturers warrantee.

Review about: Glassesusa Eyeglasses.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $257.

Preferred solution: Refund or replace.

I didn't like: No response to my replies, Quality of glasses, Product and customer service.

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