Contact Information

GlassesUSA Phone Numbers

Toll-Free Number:

  • (800) 917-7083 toll free
  • (800) 917-7083 toll free
  • (844) 244-1186
Write review

does not support this feature.

Currently you can call only US numbers.

GlassesUSA Email:

Corporate Office Address:

GlassesUSA
954 Lexington Avenue, Suite 537
New York, New York 10021-5013
United States

Fax:

1-888-250-6925

Other Info:

weekdays, 8am to 12 (Midnight) EST

Help in Social Networks:

Summary of GlassesUSA Customer Service Calls

30 TOTAL
CALLS
77% SUCCESSFUL
CONNECTIONS
03:00 AVG CALL
DURATION
18% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact GlassesUSA to Ask about:

Refund Question:

  • “REFUND”
  • “Refund, ive been waiting two months”

Website/ Application Question:

  • “The website is not working”

Request for Information Question:

  • “Status of my glasses”

Return/ Replace Question:

  • “Return” , Review # 1379357

Payments and Charges Question:

  • “Coupon code doesnt work”

Staff Question:

  • “Bad customer service”

Other Question:

  • “I want to know when i will get my glasses”
  • “To get my prescription”
  • “Reorder”

GlassesUSA Rating Stats

1.6 out of 5 stars
based on 234 reviews
See all 340 reviews

Rating trend

About

Top GlassesUSA Services

Customer Care, Shipping Service, Deal

Top GlassesUSA Products

Eyeglasses, Sunglasses, Coupon

GlassesUSA Pros and Cons

Pros: Selection of glasses, Prices, Pathethic, Although this turned out to be false, Nice frames

Cons: Customer service, Management does not resolve issues, Wrong prescription, Repeatedly ignore customer requests, Quality

GlassesUSA reviews and complaints

GlassesUSA is ranked 112 out of 565 in Medical Supplies and Equipment category

Area Served

Worldwide, USA

Payment Methods

VISAPayPal

Edit Description

GlassesUSA Stats

Filter Reset Filter by range.
  • Day
  • Week
  • Month
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare GlassesUSA to

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Eyebuydirect
Eyebuydirect
166 reviews
2.8
Compare
Zenni Optical
Zenni Optical
60 reviews
2.0
Compare
Warby Parker Eyewear
Warby Parker Eyewear
29 reviews
2.0
Compare


Report
Write a review
Do you have something to say about GlassesUSA? What happened? What can we help you with?
Submit review Don't show this popup