Monterey, California
Not resolved

Be very careful with these people!!!!! Nothing but bad bad Bad here, I have six months and a dozen or more calls countless email and they also promised me to fix this problem last week when I posted here.

They force a store credit on you on returns, getting money back has been a joke AND then they refuse to send the''gift certificate'' no matter how many times I ask.$100.00 GONE...........I try to place phone order and the salesperson says'' you need a solution support report before you order'' MANY TIMES EIGHT+++++++ and no email!!!!!!!! I hate this place........they will respond here with fake words that the ''Supervisor'' is going to work it out only to remove the post!!!!!!!

Product or Service Mentioned: Glassesusa Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Full refund.

GlassesUSA Cons: Liers.

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